Procedure

You may be seeking help for yourself or on behalf of another person.  Either way, most clients first contact Kalsy Consulting via the contact form (please click the "Contact" tab at the top of this webpage) or by emailing or telephoning.  I always endeavour to respond by telephone to any telephone messages, emails or requests made via the contact form within one working day.

Our first telephone conversation will be a brief one of approximately 15 minutes, during which I will ask you about the nature of your enquiry, the sort of help you require and how you found out about Kalsy Consulting.  We will then discuss the next step.  If you are seeking help for yourself and if we both believe that I can be of help to you, an initial consultation will be arranged and a fee for it will be discussed with you.  

You may however know a friend or loved one who needs help.  Perhaps their troubles are causing you to feel stressed or upset.  Please be aware though that unless they agree to psychological therapy or coaching, it will be very difficult to get help for them.  If you would like to discuss a situation like this, please contact me via the "Contact" tab and we can arrange an initial consultation.  If they are agreeable, I would also be happy to offer your acquaintance a brief telephone consultation to consider their views on the matter.  Some people take longer to feel ready for change than others, which can be challenging when you only want the best for them.  Please get in touch if you would like to discuss this further.  I will see individuals, couples and families.

It is preferable that the initial consultation appointment that follows this telephone discussion occurs face-to-face - my consultation rooms are based in the West End and also in the City of London - however, Skype or telephone sessions can also be arranged where necessary, but are usually better reserved for follow-up sessions.  

Before your initial consultation appointment, you may be asked to complete some questionnaires about your personal circumstances, which are designed to ensure any intervention you take part in is tailored to your needs.  Please bring these questionnaires if asked to complete them to your first session and your payment for the session (or details of the agencies which will be funding your appointment).  

During your initial consultation session, you will be asked some questions about your personal (including family, educational and employment) history and the events leading up to your seeking help.  We will then discuss the options for you for any future work.  Some clients find that the initial consultation is sufficient for now, whereas others require further support.  If we agree to book further sessions then a mutually convenient time will be arranged.  Please ensure you can commit to these appointment times, as regular follow-up sessions are an important way to ensure new learning and insights can be absorbed into your thinking.  I will be very committed to you, as your development is important to me. 

Are you a Professional Seeking Help for a Client?

I have worked for ten years in the NHS and a further ten years in the charity and private sector in clinical and commercial services.  Should you wish to consult with me about making a referral on behalf of a client or colleague, please get in touch via the "Contact" page or via telephone. I have also offered therapy to health professionals for work-related stress, bullying, distress caused by organisational change or redundancy, coaching for people who are seeking career changes, and training in psychological skills.  Please contact me to discuss your needs.

Fee Structure

You will be informed of the fee for your intial assessment during your initial telephone consultation.  If, following your initial assessment, we together decide that further sessions are needed, the fee structure will be discussed with you for those sessions before future appointments are arranged.  

For clients seeking psychological therapy, please note that I may at times require details of your GP during your assessment session so that I can forward a brief letter informing him/her that you a seeking therapy.  You will receive a copy of this letter for your own records.

If you require me to write a letter or report on your behalf to any third party, please note there will be a fee for this service and your request must be made in writing.
 

Cancellation Policy

Please note that because your appointment time has been reserved specifically for you, any appointments you miss or cancel with 48 hours notice or less will be charged at the full rate.  If I cancel your appointment for any reason, you will not be charged.  

Thank you for your understanding.

 

 

 

Accreditation
I am a fully qualified Clinical Psychologist, Chartered with the British Psychological Society and registered with the Health and Care Professions Council.  I am licensed and legally bound by the Health and Care Professions Council to comply with national Standards of Proficiency for Practitioner Psychologists.  These may be found here: 
http://hpc-uk.org/assets/documents/10002963SOP_Practitioner_psychologists.pdf

On an annual basis, I voluntarily arrange for a criminal records check with the Disclosure and Barring Service and I am registered with the Information Commissioner's Office, an independent UK authority which ensures confidential information is stored safely and treated in accordance with the Data Protection Act.  I also have professional liability insurance with Towergate Insurance, so that I can offer my clients the assurance and peace of mind that they are working with a professional who always places the safety of the public at the heart of their practice.